Legal

Refund Policy

This policy defines eligibility and process for payment refunds.

Last updated: May 4, 2026

  1. All bookings are non-refundable once a slot is confirmed.
  2. No refund is provided for no-shows, late joins, or unavailability from the client side.
  3. If a session is interrupted or cannot be delivered due to provider-side issues, a reschedule will be offered.
  4. If duplicate payments happen because of a technical issue, please contact support with transaction details for verification.
  5. Approved duplicate-payment refunds, where applicable, are processed to the original payment source as per payment gateway timelines.